Terms & Conditions

 

These terms and conditions form the basis on which you can visit us and our website.  Please read them carefully as they contain important information. 

 

General terms and conditions

This site is owned and operated by Bell Hutley Ltd of Slades Farm House, Thorncombe Street, Bramley Guildford GU5 0LT. If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at bell@bellhutley.com

VAT Number: 263 3596 86.

 

S h i p p i n g  P o l i c y

Shipping to the United Kingdom

 

UK Standard Delivery (3-5 working days): £3.50

 

Your order will be sent tracked via courier myHermes and your tracking number sent to you upon request.

 

Non bespoke items will be sent the next day. Bespoke items will have a lead time of 2-3 weeks.

 

Shipping Outside the United Kingdom

 

All international orders will be sent using myHermes at a flat rate of £7.00

. You will be sent a tracking number once the goods have been dispatched.

 **Please note that the shipping rates are not inclusive of any customs or import duties that could be levied when the package reaches your destination country.




Customer Care

Thank you for your interest in our brand. Free to contact us via email;

info@bellhutley.com 

We aim to get back to you as quick as we can.



Wholesale Inquiries

For wholesale inquiries please contact: 

christh@bellhutley.com 




Payment Methods

We Accept: 

Credit Cards: VISA, Master Card, American Express, Accepted Debit Cards: Visa & MasterCard & Apple pay 




Privacy & Safety

 

Your  privacy is of the highest importance to us. Your information will be held securely and not shared with any third parties.

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. 

 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;
  2. To provide our Users with ongoing customer assistance and technical support;
  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 
  5. To comply with any applicable laws and regulations.

 

Our company is hosted on the shopify.com platform. Shopify provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Shopify’s data storage, databases and the general Shopify.com applications. They store your data on secure servers behind a firewall. 

 

General terms and conditions

This site is owned and operated by Bell Hutley Ltd of Slades Farm House, Thorncombe Street, Bramley Guildford GU5 0LT. If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at bell@bellhutley.com

VAT Number: 263 3596 86.

 

These terms and conditions form the basis on which you can visit us and our website.  Please read them carefully as they contain important information. 

 

 

 

  1. The contract between us

 

We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Payment of the price for the goods represents an offer on your part to purchase the goods, which will be accepted by us only when the goods are dispatched. Only at this point is a legally binding contract created between us.

 

  1. Liability

16.1  Unless agreed otherwise, if you do not receive goods ordered by you within 30 days of the date on which you ordered them and decide to cancel the order rather than re-arrange delivery (in accordance with clause 11), we will provide you with a full refund.

16.2  We are only responsible for losses that are a natural, foreseeable consequence of our breach of these terms and conditions.  We do not accept liability if we are prevented or delayed from complying with our obligations set out in these terms and conditions by anything you (or anyone acting with your express or implied authority) does or fails to do, or is due to events which are beyond our reasonable control.

16.3  Furthermore, we do not accept liability for any losses related to any business of yours including but not limited to: lost data, lost profits, lost revenues or business interruption. 

16.4  You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site.  The importation or exportation of certain of our goods to you may be prohibited by certain national laws.  We make no representation and accept no liability in respect of the export or import of the goods you purchase.

16.5  Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.   You have certain rights as a consumer including legal rights (e.g. under the Act) relating to faulty and/or misdescribed goods.

  1. Notices

 Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at Bell Hutley Ltd of Slades Farm House, Thorncombe Street, Bramley Guildford GU5 0LT and all notices from us to you will be displayed on our website from time to time.

  1. Changes to legal notices

We reserve the right to change these terms and conditions from time to time and you should look through them as often as possible.

  1. Law, jurisdiction and language

This website, any content contained therein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English law. Parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English.

  1. Invalidity

 If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

 

PRIVACY STATEMENT

I/We, Bell Hutley Ltd are committed to respecting and protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with.  The purpose of this statement is to set out how we use any personal information that we may obtain from you.

Data Protection Act 1998 (‘the Act’)

We are registered under the Data Protection Act and comply with the Act in all our dealings with your personal data.

Use and collection of personal information

In general you can visit our website without telling us who you are and without revealing any information about yourself.  If, however, you use our site you will need to register and you will be asked to provide certain information such as your contact details.  We will store this data and hold it on computer or otherwise.

We may use information that you provide:

  • To register you with our website and to administer it.
  • For assessment and analysis, e.g. marketing, customer and product analysis, to enable us to review, develop and improve our services.

If you do not want us to use data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.   

We may disclose your personal information to third parties:

  • In the event we sell or buy any business or assets, in which case we might disclose your personal data to the prospective buyer or seller.
  • If we are under a legal duty to disclose or share your personal data in order to comply with or meet any legal obligation.

Cookies

We collect information directly from you in a number of ways.  One way is through our use of ‘cookies’.  Most websites use cookies in order to make them work, or to work more efficiently, as well as to provide information to the owners of the website.  They help us to understand how our customers and potential customers use our website so we can develop and improve the design, layout, content and function of the site.  Cookies are small text files that are placed on your computer’s hard drive by websites that you visit.  They save and retrieve pieces of information about your visit to the website – for example, how you entered the site, how you navigated through the site and what information and documentation was of interest to you.  This means that when you go back to a website, it can give you tailored options based on the information it has stored about you on your last visit.

Some of our cookies are used to simply collect information about how visitors use our website and these types of cookies collect the information in an anonymous form.

Where there is a login process relating to buying products or services from us we also use cookies to store personal registration information so that you do not have to provide it to us again on subsequent visits.

The rules about cookies on websites have recently changed.  If you are uncomfortable with the use of cookies, you can disable cookies on your computer by changing the settings in the preferences or options menu in your browser.  You can set your browser to reject or block cookies or to tell you when a website tries to put a cookie on your computer.  You can also delete any cookies that are already stored on your computer’s hard drive.  However, please be aware that if you do delete and block all cookies from our website, parts of the site will not then work.  This is because some of the cookies we use are essential for parts of our website to operate.  Likewise, you may not be able to use some products and services on other websites without cookies.

To find out more about cookies, including seeing what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

If you do not wish to accept cookies from our website, please leave this site immediately and then delete and block all cookies from this site.  Alternatively, you may opt out of receiving information from us by e-mail, telephone, fax or post.  You can e-mail us on bell@bellhutley.com.

 

Security

We endeavour to take all reasonable steps to protect your personal information.  However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.

 

Your rights

You have the right to ask us not to process your personal data for marketing purposes.  We will aim to inform you before collecting your data if we intend to use your data for such purposes or we intend to disclose your information to any third party for such purpose.  You can exercise your right to prevent this happening by checking certain boxes on the forms we use to collect your data.   

 

General

You have the right to see personal data (as defined under the Data Protection Act) that we keep about you upon receipt of a written request and payment of a fee of £10.